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Shipping & Delivery Policy

Effective Date: June 27, 2026

Welcome to Hijabi Mod Style BD. We are committed to delivering high-quality modest fashion products to customers worldwide in a safe, timely, and reliable manner.

Please read this Shipping & Delivery Policy carefully before placing an order.


1. Worldwide Shipping

We proudly ship our products to customers worldwide, including but not limited to:

  • United States
  • Canada
  • United Kingdom
  • Australia
  • European Countries
  • Middle East
  • Asia
  • Africa
  • Other eligible international destinations

If your country is not available during checkout, please contact us before placing your order.


2. Order Processing Time

All orders are processed after successful payment confirmation.

Standard Processing Time:

  • 1–3 Business Days

Orders placed on weekends or public holidays will be processed on the next business day.

During sales events, holidays, or peak seasons, processing times may be slightly longer.


3. Delivery Time

Estimated delivery time after dispatch is:

  • International Orders: 3–7 Business Days

Please note that delivery times are estimates and may vary depending on:

  • Destination country
  • Customs clearance
  • Courier operations
  • Weather conditions
  • Public holidays
  • Unexpected logistical delays

4. Shipping Partners

To ensure reliable worldwide delivery, we work with trusted international courier services, including:

  • DHL Express
  • FedEx
  • UPS
  • EMS
  • Aramex

The shipping carrier is selected based on the destination, package size, and the fastest available service.


5. Shipping Charges

Shipping costs are calculated at checkout based on:

  • Destination country
  • Package weight
  • Package dimensions
  • Selected shipping service
  • Number of items ordered

The final shipping cost will be displayed before payment is completed.


6. Order Tracking

Once your order has been shipped, you will receive:

  • Shipping confirmation email
  • Tracking number
  • Courier information

You can use the provided tracking number to monitor your shipment through the courier's tracking system.


7. Customs, Duties & Taxes

International orders may be subject to:

  • Import duties
  • Customs fees
  • Local taxes
  • VAT or GST

These charges are determined by your country's customs authority and are the sole responsibility of the customer.

Hijabi Mod Style BD is not responsible for any customs charges, import duties, or local taxes imposed by the destination country.


8. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please ensure that:

  • Name is correct
  • Street address is accurate
  • Apartment or unit number is included (if applicable)
  • Postal/ZIP code is correct
  • Phone number is valid

Hijabi Mod Style BD is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.


9. Failed Delivery & Returned Packages

If a package is returned due to:

  • Incorrect address
  • Customer unavailable
  • Refusal to accept delivery
  • Failure to clear customs
  • Failure to pay import duties or taxes

the customer may be responsible for:

  • Return shipping charges
  • Re-shipping costs
  • Any applicable customs fees

Shipping charges are generally non-refundable once an order has been dispatched.


10. Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Customs inspections
  • Severe weather
  • Airline or transportation disruptions
  • Natural disasters
  • Public holidays
  • Government restrictions
  • Courier service interruptions

Hijabi Mod Style BD cannot guarantee delivery dates in such situations.


11. Lost Packages

If your package appears to be lost:

  1. Contact the shipping carrier using your tracking number.
  2. If the issue remains unresolved, contact us at support@hijabimodstylebd.com.

We will work with the courier to investigate the shipment.

Verified lost packages may qualify for a replacement or refund, depending on the outcome of the courier's investigation.


12. Damaged Shipments

If your order arrives damaged:

  • Contact us within 48 hours of receiving the package.
  • Include your order number.
  • Provide clear photographs of:
    • The damaged product(s)
    • The shipping box
    • The packaging
    • The shipping label

After reviewing the claim, we may offer:

  • A replacement product
  • A partial refund
  • A full refund
  • Another suitable resolution at our discretion

13. Multiple Shipments

Orders containing multiple items may be shipped in separate packages depending on:

  • Product availability
  • Warehouse inventory
  • Package size
  • Shipping efficiency

There is no additional shipping charge for split shipments unless otherwise stated.


14. Product Availability

In rare cases, an item may become temporarily unavailable after an order is placed.

If this occurs, we will contact you regarding:

  • Revised shipping schedule
  • Partial shipment
  • Product replacement
  • Refund option

15. Order Cancellation Before Shipment

Orders may be cancelled before they are shipped.

Once an order has been dispatched, it cannot be cancelled and will instead be subject to our Return & Refund Policy.


16. Business Location & Fulfillment

Hijabi Mod Style BD is operated from Australia.

Our products are designed, manufactured, and fulfilled from Bangladesh and shipped to customers worldwide using trusted international courier partners.


17. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Hijabi Mod Style BD

Business Address:
Unit 2, 77 Frederick Street
Rockdale, NSW 2216
Australia

Email: support@hijabimodstylebd.com

Website: https://hijabimodstylebd.com


By placing an order with Hijabi Mod Style BD, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.

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